Operational.co

Findings from running an early-stage B2B SaaS.

6 Best practices for early stage B2B SaaS customer support

A list of 6 helpful tips on delivering the best customer support for your users. Aimed at founders who are running early stage B2B SaaS businesses and want to provide the best customer support with the least headaches.

Setup event notifications for your SaaS

A simple guide on setting up SaaS event notifications to track various operational aspects of your business.

How to get high quality users for your B2B SaaS business?

A list of business rules I have setup in place for getting high quality customers.

A complete guide on chargebacks for SaaS businesses

This is massive guide on understanding chargebacks, avoiding getting hit by one, and contesting one. All tailored for early stage SaaS businesses.