Operational - Findings from running a B2B SaaS biz

Findings from running an early-stage B2B SaaS.

No chatgpt crap or creator spam here. Only honest findings from bootstrapping my SaaS biz from 0 to $5k mrr and beyond.
Run by @shash122tfu

How we won a chargeback against Amex (and you can win one too!)

Our epic saga on how we won two disputes against us by AMEX bank.

A complete guide on chargebacks for SaaS businesses

This is massive guide on understanding chargebacks, avoiding getting hit by one, and contesting one. All tailored for early stage SaaS businesses.

How to get high quality users for your B2B SaaS business?

A list of business rules I have setup in place for getting high quality customers.

Setup event notifications for your SaaS

A simple guide on setting up SaaS event notifications to track various operational aspects of your business.

6 Best practices for early stage B2B SaaS customer support

A list of 6 helpful tips on delivering the best customer support for your users. Aimed at founders who are running early stage B2B SaaS businesses and want to provide the best customer support with the least headaches.