Effective Date: 1st March, 2025
We are committed to safeguarding your personal information and respecting your privacy. This Privacy Policy describes how we collect, use, store, and disclose your information when you use our SaaS platform (the “Service”).
1. Information We Collect
1.1 Personal Information
- Name and Email Address: We collect these details when you sign up for our Service.
1.2 Analytics Data
- We use Google Analytics on our landing pages.
- We use PostHog within our web application.
These analytics tools may collect non-personal information about your device, browsing actions, and usage patterns.
2. How We Use Your Information
- Account Management: We use your personal information to create and manage your account.
- Communication: We may send transactional emails for account updates or important service notifications.
- Marketing: We may use your personal information to send marketing emails or other promotional materials.
- Analytics: We use analytics tools (Google Analytics, PostHog) to improve the performance and user experience of our Service.
3. Data Retention
We will retain your personal information as long as your account is active or until you choose to delete your account. We may also remove your account and personal data at our discretion if we determine it is no longer needed.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
5. Your Rights
- Access & Update: You can access and update your personal information through your account settings.
- Delete: You can delete your account at any time, and we will remove your personal information from our systems.
6. Changes to This Policy
We may update this Privacy Policy from time to time. Changes become effective when posted. We encourage you to review this policy periodically.
7. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at shash@operational.co.
By using our Service, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and storage of your information as described herein.